We understand how important it is for our patients to be supported by loved ones while they are in our care. We are committed to enabling visiting wherever possible in our hospitals.
Non-urgent advice: Visiting - key information
- Visiting is open daily from 08:00-20:00 for all adult wards, including meal times.
- Additional visiting is in place for carers and for patients who are receiving end of life care.
- A maximum of two visitors per patient at any one time.
- Please do not visit if you are feeling unwell or have any virus symptoms (increased temperature, diarrhoea, vomiting)
- Please be aware that during ward rounds, drug rounds or essential procedures, visitors may be asked to leave the bay or bedside temporarily to prioritise the safety, privacy and dignity of all patients on the ward.
- Patients attending our Emergency Department and our assessment areas can be accompanied by one adult.
- PICU/NICU: We will support two resident parents/carers and one child at the bedside in PICU and NICU. Specific PICU and NICU guidance should be discussed directly with the ward.
- Children’s services inpatients: We will support two people at the bedside and one sibling (one resident carer and one visitor with sibling) in children’s services inpatient areas. Visiting will be from 07:30-19:00.
CUH Directions mobile app
The CUH Directions mobile app is for patients and visitors.
It helps you to find your way around Addenbrooke’s and the Rosie hospitals, making it easier to locate clinics, wards and other facilities on our campus.
If you are feeling unwell
Please do not visit a patient if you have any symptoms of a virus, or if you are feeling unwell.
Adult inpatient wards
We will allow two visitors at a time for patients in our adult inpatient and critical care wards, between the hours of 08:00-20:00. Visiting is allowed during meal times.
Visits do not have to be booked in advance.
The two visitors can be different people over the duration of the patient’s stay.
Visiting is allowed from the time of admission.
Please wash your hands on entering our hospitals, and when entering and leaving the clinical/ward areas.
Please be aware that during ward rounds, drug rounds or essential procedures, visitors may be asked to leave the bay or bedside temporarily to prioritise the safety, privacy and dignity of all patients on the ward.
Wearing masks
You may be asked to wear increased personal protective equipment to help reduce the risk of the spread of infection in some wards and areas.
If you are unsure, please speak to a member of team.
Planning your journey
Planning your visit? Check our travel and parking pages to use our journey planner and get details on public transport and parking options.
Specific caring roles
We hugely value the role of carers and will enable visiting for named carers wherever possible (such as patients who have dementia, delirium or learning disabilities). Please discuss this will the ward team.
End of life care
Special arrangements are in place to accommodate the family and friends of patients receiving end-of-life care. Please discuss directly with the nurse in charge to confirm visiting times.
Maternity services
For maternity services visiting information please visit the Rosie Hospital website.
Children’s services
We will support two people at the bedside and one sibling (one resident carer and one visitor with sibling) in children’s services inpatient areas. Visiting will be from 07:30-19:00.
Paediatric Intensive Care Unit (PICU) and Neonatal Intensive Care Unit (NICU)
We will support two resident parents/carers and one child at the bedside in PICU and NICU. Specific PICU and NICU guidance should be discussed directly with the ward.
Outpatients
Patients attending our outpatients department and assessment areas can be accompanied by one adult if needed.
Please be aware that the department has a maximum capacity for health and safety reasons – if this capacity is reached we may ask those accompany patients to wait outside of the department.
Emergency Department (A&E)
Patients attending our Emergency Department (opens in a new tab) and assessment areas can be accompanied by one adult.
Please be aware that our waiting area has a maximum capacity for safety reasons. Those people accompany patients may be asked to wait outside of the department if this capacity is reached.