We can help with your travel to and from our hospitals in a number of ways.
Patient transport (non-emergency)
EMED Patient Care provide non-emergency patient transport services to eligible patients living in Cambridgeshire, Peterborough, and Royston.
For more information, visit our Patient transport (non-emergency) page.
Help with travel costs
You may be able to get help with your travel costs to and from hospital appointments. Full details are available at NHS Healthcare Travel Costs Scheme (opens in a new tab).
Urgent advice: Urgent advice: Travel claims
The outpatient travel claims desk is closed until further notice.
If you want to claim back your travel costs, please collect a HC5(T) form from the outpatient main reception. The staff there can help you complete the form.
Please note:
- The form can only be used for travel costs from the last 3 months. Claims for travel more than 3 months old cannot be accepted.
Eligibility for travel cost help
To find out if you are eligible for help with travel costs, visit NHS Healthcare Travel Costs Scheme (opens in a new tab).
What you can claim back
You can claim the following travel costs:
- Mileage: 15p per mile
- Car parking: Include your parking ticket receipt in the HC5 form
- Bus / train tickets: Include your tickets/receipts in the HC5 form
Escorts
If you need someone to come with you to your appointment for medical reasons, they can claim travel costs too.
To claim, get an escort form signed by a consultant or senior nurse. Without this form, the HC5 form cannot be used to make a claim.
Emergency department patients
You can claim travel costs if you attended our emergency department for a condition you are already being treated for in the outpatient department.
You cannot claim if you attended emergency department for any other reason.
Taxis
Taxi fares cannot be claimed on the HC5 form.
Visiting an inpatient?
You cannot claim travel costs if you are visiting someone in hospital.
However, visitors who receive qualifying benefits may be able to get help through a social fund payment.
For more details, please contact Jobcentre Plus (opens in a new tab).
Please note: All information follows the guidelines set by the Department of Health and Social Care (opens in a new tab).