All patients can use the Hospedia bedside system. It’s simple to use, allowing you to make phone calls, watch films, and access basic internet services.
Prices
Outbound calls:
- Free, but mobile calls are limited to 2 minutes.
- There’s no limit to the number of calls you can make.
Landline calls:
- Free for calls to 01, 02, and 03 numbers.
- Unlimited calls.
Mobile calls:
- Free but capped at 2 minutes per call.
Inbound calls:
- If a relative calls, they will be charged 13p per minute.
- The caller’s network may charge up to 78p per minute.
- Hospedia receives 13p per minute.
Free radio services
You can listen to these radio stations for free:
- Radio Addenbrooke's (opens in a new tab)
- BBC Radio 1
- BBC Radio 2
- BBC Radio 3
- BBC Radio 4
TV services
Channels 1-5 are free every day from 6am to 12pm. No registration is needed.
Prices
After 12pm, additional TV services are available for payment, including on-demand content.
- TV only:
- 1 day: £7.90
- 3 days: £19.90
- 7 days: £34.90
- TV + movies and more:
- 1 day: £9.90
- 3 days: £24.90
- 7 days: £39.90
- 14 days: £49.90
- 30 days: £59.90
- TNT sport:
- 1 day: £10.90
- 3 days: £25.90
- Audiobooks:
- 1 day: £5.00
- 3 days: £10.00
- 5 days: £15.00
- 7 days: £17.50
Important information
- International calls cannot be made from the Hospedia system. For international calls, please use a payphone in the main concourse.
- Family members overseas can call our customer care centre on 0345 414 1234, and we can help transfer the call to your bedside.
Payment information
Payment locations
- Near Ward A3
- Main concourse
- C and D lifts, Level 2
- Rosie, Level 2 (between Rosie Hospital and ATC)
- Near Ward L
Paying by credit card
Pick up the phone and press the customer care icon on the screen. A team member will assist you. If you need to buy credit, call 0345 414 1234.