Community alarm suppliers - Hertfordshire

What is a community alarm?

A community alarm may also be known as ‘personal alarm’, ‘aid call’, ‘care alarm’, ‘emergency alarm’ or ‘lifeline’.

You can only have such an alarm if you have a landline telephone.

A care alarm system allows you to call for help and reassurance 24 hours a day for example if you are unwell, have an accident or a fall in your own home. The alarm system consists of a base unit, usually attached to your telephone and a portable alarm (usually a pendant, but sometimes worn on the wrist).

There are varying systems on the market all of which require a fee to be paid to either rent or buy the system and back-up service. People who receive benefits may be able to pay a reduced fee or sometimes no fee at all.

How does it work?

To activate the system you press the button on the portable alarm; a call is then automatically made to a central control area. The people in the central control area will try to contact you. If they cannot contact you and/or you require further assistance they will contact nominated relatives/friends or in some cases the emergency services.

Council providers

Herts Careline

0300 999 2 999

Website (opens in a new tab)

Voluntary agency providers

Age UK

0800 011 3846

Age UK website (opens in a new tab)

Disabled Living Foundation

0300 999 0004

Living made easy website (opens in a new tab)

You can find further suppliers in your local telephone directory.