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Major Trauma Psychology Service

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The Major Trauma Psychology Service supports patients who have experienced traumatic injuries. This may be a result of a sudden accident, incident, or major disaster. We can see patients who are on the Major Trauma pathway whilst they are in hospital. We also see outpatients following discharge.

Common early reactions to trauma

We never expect to witness, or be part of, a sudden accident, incident, or major disaster. In the days and weeks that follow, you may experience unfamiliar emotions and physical reactions due to shock. These can include acute stress symptoms, such as repeated and distressing flashbacks to the event, disturbing dreams or nightmares, low mood, or heightened anxiety.

These symptoms can be intense, confusing, and frightening. We can help you understand these acute stress reactions and find ways to manage these whilst you are in hospital. It is important to remember that after a traumatic event, it is normal to experience these early reactions to trauma and they usually fade with time.

However, some people may develop longer-term reactions such as post-traumatic stress disorder (opens in a new tab) or depression (opens in a new tab). If your symptoms last for more than one month after the incident, it is important to seek further advice. The good news is that persistent symptoms can be treated with evidence based talking therapies and/or medication. You may also want to watch the below video on understanding acute stress.

See our service leaflet (opens in a new tab) to find out more on common reactions to trauma.

Understanding acute stress following trauma - Barts Health NHS Trust

Link: https://youtu.be/fevM72cNaLM?si=dXlE-tmUISx6Pg1Y

How we can help

While you're in hospital (inpatients)

While you are in hospital, we can visit you at your bedside. We provide information about psychological reactions to trauma and advice about how to manage any psychological symptoms you may be having.

The first meeting will involve finding out about you and how you are currently managing. We will also ask about any mental health difficulties or treatment you may have had in the past. We understand that it can be difficult to answer some of these questions, especially in a ward environment. Any information you feel comfortable sharing helps us understand how we can best support you. At the end of this meeting, we will provide you with a summary of our conversation and discuss what support we can offer. This might involve seeing you again in the hospital, providing you with signposting information, or arranging a follow-up appointment in our outpatient clinic after you have been discharged. If you are already under an existing mental health service, we will aim to link you back with this team in the first instance.

Your first inpatient psychology appointment will usually last for around an hour. Subsequent appointments are likely to be shorter. The duration of all appointments will depend on how you are feeling. We can take breaks or meet later if needed.

If you would like to speak to us during your admission, please ask your trauma nurse or ward staff to make a referral to the Adult Liaison Psychiatry Team.

When you are at home (outpatients)

Where possible and appropriate, we may offer follow up appointments in our outpatient clinic after discharge. In some instances, we may not be able to offer an outpatient follow-up appointment but can provide signposting information instead.

If we saw you in hospital, and arranged an outpatient follow-up, this meeting will focus on how you have been coping since you got home and any challenges you are facing now. If we did not see you whilst you were in hospital but are meeting you for the first time as an outpatient, we will complete a full assessment. This will include asking about current difficulties, how things were prior to your hospital admission and about any mental health difficulties or treatment you have had in the past.

In both cases, we will ask you to complete some online questionnaires. These ask about your current mood, levels of anxiety and post-traumatic stress symptoms. Your answers help us understand the severity and impact of your symptoms.

At the end of the meeting, we will provide you with a summary of our conversation and discuss treatment options. This is also a chance for you to ask any questions. We will also write a letter to you and your GP.

Our outpatient appointments take 1-1.5 hours. We offer virtual appointments using Attend Anywhere (opens in a new tab) but can also arrange in-person appointments at our clinic in S2 Psychological Medicine Services (opens in a new tab) at Addenbrooke's Hospital.

If you would like to speak to us after you have been discharged, please contact the Adult Liaison Psychiatry Team on 01223 216167. If you need any special arrangements, such as an interpreter or wheelchair access, please let us know before the meeting.

Non-urgent advice: Urgent support

Please be aware that we are a routine service. If you need urgent mental health support:

  • Contact your Community Mental Health Team
  • Call 111 (select the option for mental health) or visit 111 online
  • Go to your local A&E
  • Make an urgent appointment with your GP

More information on where to get urgent help for mental health can be found on the NHS website.

Non-urgent advice

Other sources of psychological help

If you are registered with a GP in England, you can self-refer to your local NHS Talking Therapies Service. You can search for your local service on the NHS website (opens in a new tab) or speak to your GP about a referral.

If you do not feel that the Talking Therapies Team are right for you, you can make an appointment to speak to your GP about a referral to alternative local mental health services. This includes your local adult community mental health team.

Please note: the Major Trauma Psychology service can only support patients who are or were on the Major Trauma Pathway. We do not provide psychological support for relatives or carers. Please see the Major Trauma Signposting Partnership website (opens in a new tab) for information on carer support.

Non-urgent advice: Helping yourself or supporting a loved one

There are things you can do to help psychological recovery in the early days after a traumatic event:

  • We provide patients on the Major Trauma pathway with a Major Trauma pack. This contains information sheets on strategies to help you manage anxiety and flashbacks.
  • You may find that you or your loved one doesn’t want to discuss what happened at first and this is ok. When you do feel ready, it helps to talk about your experiences with someone you trust. Allow yourself to express your feelings about what has happened.
  • Avoid spending too much time looking at (social) media describing the event(s). Avoid looking at pictures of the incident, if these are available to you.
  • Try to keep daily routines going, where possible.
  • Make time to do things that you enjoy.
  • Spend time with people you feel close to.
  • Look after yourself:
    • eat sensibly
    • establish a healthy sleep pattern
    • exercise if you can
    • reduce alcohol and caffeine
  • Trauma memories are often fragmented and confusing. When you're ready, it can help to learn more about what actually happened to make sense of it.

Key staff

Dr Zoe Martin - Principal Clinical Psychologist in Major Trauma

Dr Amanda Burren - Principal Clinical Psychologist in Major Trauma

Dr Julia Gillard - Principal Clinical Psychologist in Major Trauma

Dr David Christmas - Consultant Psychiatrist, Adult Liaison Psychiatry

Useful resources

Grounding techniques for PTSD - The Traumatic Stress Clinic

Link: https://www.youtube.com/watch?v=PeO5fqHdU08

Learn how to Stop PTSD Nightmares with Dr Justin Havens

Link: https://www.youtube.com/watch?v=lv38dzpcxfA