Have a read below to find out about Frank and why he is part of the volunteering team.
Until 2020, I was a finance director in the paper industry, in businesses that produce hundreds of millions of cardboard boxes per year. My wife introduced me to volunteering at Cambridge University Hospital (CUH). We both have different and satisfying roles, and volunteering at CUH is an important part of our family life. CUH has cared well for my family over many years, and I try to treat patients as I would wish to be treated.
I was a guide in main reception for five years, where I learnt a lot about the scale and layout of the CUH site, and the wide variety of visitors who come through our doors. As a guide in the main outpatients reception, I help to direct or accompany patients to their appointments promptly and calmly. The sheer size of the CUH site is daunting to patients who may have never been before, so the option of a wheelchair can be very welcome.
During the Covid pandemic I was at the drive-in Gog Magog site helping pre-booked patients to have their PCR tests prior to medical procedures.
Now I have returned to my guide role and have also recently been elected to a governor role, which will give me the opportunity to use my experience from a volunteer perspective to make a difference for staff and patients.
CUH has cared well for my family over many years, and I try to treat patients as I would wish to be treated