Clinic 9 - Emergency Department, Minor Injury and GP Service

Minor injuries

If you present to the Emergency Department with a minor injury, you will be directed to attend Clinic 9 to been seen and treated. X-ray facilities are available. The minor injury service operates 7 days a week 08:00 – 00:30.

If you present out of these hours to the Emergency Department, you will wait in the main waiting area. If you feel you have a minor injury, you can self-present to Clinic 9 within these hours and you will triaged by a Nurse.

GP service HUC

This service is for anyone who needs to see a Doctor or Nurse urgently, but is not in a life-threatening condition.

• This is not a walk in service and an appointment has to be made by calling 111.
• When calling 111, you will be triaged and given initial advice over the phone and will be offered either an appointment to attend the GP service or a telephone consultation. Please note if 111 give you a time to attend, this is not an exact appointment time, but more of a time slot for arrival.
• In certain cases, a home visit may be appropriate.

GP service in hours

If you present to the Emergency Department you will be triaged by a Nurse. If they feel you can be seen by our GP, you will be directed to attend Clinic 9 and the GP will see you there. This operates between the hours of 8.00 – 23.00, 7 days a week. You cannot self-present to Clinic 9 to see a GP, you need to attend the main Emergency Department entrance to be triaged.

Parking

Patients and visitors arriving by car should head to car park 1, a short walk from the urgent treatment centre. There is also a drop off area outside the urgent treatment centre and a number of disabled parking bays.

Patients attending the urgent treatment centre will be charged the fixed outpatient rate, this can be found on the NCP website (opens in a new tab). To obtain this reduced fee, proof of attendance will be required.

Your car park ticket will need to be stamped by reception staff at the urgent treatment centre before you leave.